Frequently Asked Questions
sic6s FAQ — Answers to all your
questions in one place
From opening an account to depositing via bKash, claiming bonuses, cricket betting, and responsible gaming — find detailed answers to any question about sic6s all in one place.
sic6s is a trusted online gaming platform in Bangladesh. Whether you are a new player or an experienced member, questions come up from time to time. This FAQ page is designed to give you direct, easy-to-understand answers to those questions. Questions and answers are organized by category below. If you cannot find what you are looking for, contact our 24/7 live chat support — we are always here for you.
Account and Registration
To register at sic6s you will need an active mobile number, an email address, and a secure password. You may also be asked for your national ID card or passport details for identity verification. Providing accurate information when opening your account makes future withdrawals faster and hassle-free.
Each user may open only one account. If more than one account is found under the same person's name, both may be closed and the balance may be forfeited. sic6s follows a fair play policy — so always use a single account.
Click the "Forgot your password?" option on the login page and enter your registered email or mobile number. A OTP will be sent to you. Once you verify it, you can set a new password. If you have trouble, contact us directly via 24/7 live chat.
The verification process is usually completed within a few hours of submitting your documents. During peak hours it may take a little longer. Uploading clear, accurate images speeds up the process. You will receive a confirmation message by email once verification is complete.
First make sure your internet connection is active and that you are using the correct mobile number and password. Clear your browser cache and try again. If the problem persists, let us know via sic6s live chat — our team will assist you quickly.
Deposits and Withdrawals
Deposits via bKash, Nagad, and Rocket are all typically confirmed within a few minutes. The sic6s payment gateway works in real time, so in most cases funds are added to your account instantly. If there is a network issue it may take up to 30 minutes.
The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. These limits apply to all payment methods — bKash, Nagad, and Rocket. If the limits change for a specific campaign, you will be notified separately.
Withdrawals from sic6s via Nagad, bKash, or Rocket generally take between 5 and 30 minutes. If your account verification is complete and your details are correct, the funds will arrive within that time.
sic6s itself does not charge any extra fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction fees in accordance with their respective service terms. For specific details on this, please contact the payment provider directly.
First check the transaction history in bKash, Nagad, or Rocket to confirm whether the payment was successful. If it was, contact sic6s live chat with the transaction ID. Our support team will investigate promptly and resolve the issue — it is usually sorted within a few minutes.
Games and How to Play
Go to the cricket section on sic6s and select BPL or any other tournament. Choose the match you want and pick your selection from the available markets (match winner, run totals, etc.). Enter your stake on the bet slip and confirm. During live betting, odds may change as the match progresses.
Yes, the sic6s website is mobile-optimized. You can easily log in from the browser on any Android or iOS smartphone and play all games including slots, live casino, and cricket betting. No separate app download is needed — the full experience is available right in your mobile browser.
RTP, or Return to Player, is a measure of what percentage of wagers a game returns to players on average over the long term. A higher RTP means a theoretically lower house edge. However, it is a long-term average — results in any individual session can vary. Use RTP as a general guide when choosing a game.
sic6s features games from internationally recognized software providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. These providers use Random Number Generator (RNG) technology, which keeps the outcome of every round completely neutral and unpredictable. The system is verified through third-party audits.
Slot games are entirely software-driven and the player plays alone. In live casino, you play in real time via live video streaming with a real dealer, giving you an experience close to a physical casino. sic6s offers both types of games.
Live betting lets you place wagers in real time while a match is in progress. In tournaments like the T20 World Cup, you can bet on runs, wickets, or the outcome of the next ball during an innings. Odds change quickly, so making timely decisions is important.
Bonuses and Promotions
When you open an account at sic6s for the first time and make your first deposit, you will receive a 100% welcome bonus — up to ৳5,000. For example, if you deposit ৳2,000 you will receive a further ৳2,000 in bonus funds, giving you ৳4,000 to start playing with. The bonus is added to your account automatically.
A wagering requirement refers to how many times you must place bets before a bonus becomes withdrawable. The wagering requirement for the sic6s welcome bonus is 25x. This means that if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before you can withdraw. Placing bets on eligible games fulfils this requirement.
You are automatically moved up through the sic6s VIP program by playing games and placing bets regularly. There are three tiers — Bronze, Silver, and Gold. Bronze members receive up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%.
Bonuses are generally usable on casino games and slots. Whether a bonus can be used in the sports section including cricket betting may vary by promotion. Read the terms and conditions of each sic6s offer carefully, or ask via live chat.
Weekly cashback for VIP members is calculated at the end of each week and credited to the account within the next business day. Gold members receive up to 1.0% weekly cashback. You can view your current tier and cashback details in your account dashboard.
Safety and Responsible Gaming
sic6s uses SSL encryption technology to keep all information secure. Your password, payment details, and personal information are transmitted and stored through encrypted channels. Your data is not sold or shared with third parties.
sic6s is for players aged 21 and over only. Age is verified when an account is opened. This platform is strictly prohibited for minors and sic6s enforces a firm policy on this. Keep your account secure from underage members of your household.
Some warning signs are: spending beyond your means, placing larger bets to try to recover lost money, neglecting family or work, and being unable to stop gaming. If you notice these signs, take a break and visit the sic6s responsible gaming page. Contact our support if you need help.
If you feel you need a break from gaming, request self-exclusion via sic6s live chat or email. You can have your account closed for a set period or permanently. This service is free and takes effect immediately upon request.
The sic6s support team is available 24 hours a day, 7 days a week via live chat. You can chat in Bengali — our experienced team will resolve any issue you have quickly. To contact us by email, write to [email protected].
As part of responsible gaming, sic6s gives players the option to set their own deposit or spending limits. To activate this, contact live chat support. Once set, the limit cannot be changed before the specified period ends, which helps you stay within your budget.
Still have questions? Contact support
Our expert support team is available in Bengali 24/7. Connect via live chat in just a few seconds or send your question by email.
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24/7 Live Chat Support
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